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Frequently Asked Questions

How do I reset my password?

To reset your password, click on the "Forgot Password" link on the login page, enter your registered email address, and follow the instructions sent to your email.

How long does it take to process withdrawals?

Withdrawal processing times vary by payment method. UPI withdrawals are processed within 2-4 hours, while bank transfers may take 1-3 business days.

Is my account information secure?

Yes, we use industry-standard encryption and security measures to protect your personal and financial information. Your data is never shared with third parties without your consent.

How do I verify my account?

Account verification is required for withdrawals. Upload a clear photo of your government-issued ID and a selfie. Verification is usually completed within 24 hours.

What should I do if I can't access my account?

If you're unable to access your account, try resetting your password first. If the issue persists, contact our support team with your registered email address for assistance.

Contact Information

Email Support

[email protected]

Response time: Within 2 hours

Phone Support

+91-800-123-4567

Mon-Fri: 9 AM - 6 PM IST

Live Chat

Available 24/7

Average response: 30 seconds

Business Hours

24/7 Support Available

Peak hours: 6 PM - 12 AM IST

Support Tips

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